Reporting & Enforcement Policy

Effective Date: January 14, 2026

This policy governs how Archade investigates violations, enforces standards, and handles disputes. It transforms reporting from a "support ticket" into a structured, reliable process protecting the integrity of the platform.

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1. Scope & Authority

Reports are evaluated against:

• Community Guidelines (conduct)
• Content Policy (attribution accuracy)
• Intellectual Property Policy (copyright ownershp)
• Terms of Service (legal framework)

Archade Trust & Safety retains exclusive and final discretion to determine whether a violation has occurred. We reserve the right to take action on conduct that, while not explicitly forbidden, undermines the professional integrity of the network.

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2. Who Can Report (Eligibility)

To prevent abuse, reports must meet eligibility criteria:

1. Account Status: Reports from verified accounts are prioritized.
2. Anonymous Reports: May be de-prioritized or dismissed if insufficient evidence is provided.
3. Good Faith: By submitting a report, you declare that your claim is accurate and not motivated by anti-competitive intent or harassment.

False Reporting: Submitting knowingly false or malicious reports is a violation of our Terms and may result in the suspension of your account.

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3. Evidence Standards

We enforce based on evidence, not assertions.

3.1 What We Need

• Direct URLs to the infringing content.
• Screenshots if content is ephemeral.
• Context: Specifics on why it violates policy (e.g., "This user claims to be the Lead Architect but was an Intern").
• Proof (for IP): Link to original work or portfolio.

3.2 What We Don't Act On

• "He said / she said" disputes without documentation.
• Off-platform behavior (unless it poses a direct safety threat).
• Vague complaints about "unprofessionalism" without specific policy breaches.

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4. Enforcement Actions & Outcomes

Action is proportionate to severity and history.

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5. Intellectual Property & Counter-Notice process

IP reports are handled under our Intellectual Property Policy and DMCA & Takedown Policy.

• Counter-Notice: If your content is removed due to a copyright claim, you have the right to submit a Counter-Notice.
• Restoration: If the claimant does not initiate legal court action within 10-14 business days, content may be restored.

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6. Appeals Process

We acknowledge that moderation mistakes happen.

6.1 How to Appeal

• Reply directly to the enforcement notification email.
• Subject Line: "APPEAL: [Case ID]"
• You must provide new evidence or context not previously available. Only saying "I didn't do it" is not grounds for appeal.

6.2 Review

Appeals are reviewed by a Trust & Safety lead separate from the original moderator where possible. Appeal decisions are final.

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7. Data Handling & Privacy

• Reporter Privacy: We generally do not disclose the reporter's identity to the accused, except in cases of Intellectual Property (where the claimant must be identified by law) or unless required by subpoena.
• Data Retention: Reports and evidence are retained to track repeat offender history in accordance with our Privacy Policy.

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8. Limitations & Disclaimers

• No Obligation: While we strive to review all reports, Archade assumes no obligation to police all user-generated content.
• Emergency Escalation: In cases involving imminent risk of physical harm, we may report data to law enforcement without prior notice.

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Owner: Trust & Safety